Shift Timings: 6:00 PM to 3:00 AM
Job Description:
We are seeking an energetic, outgoing self-starter for an IT Application Support position . This position is primarily focused on the support of front office applications, data and their integration with middle and back-office systems. The role will have a high level of interaction with the investment staff, including Portfolio Managers, Traders, and Analysts, to proactively discover and understand issues and potential workflow/system improvements. The candidate must have excellent communication skills, a broad knowledge of financial markets and trade lifecycles. The candidate should have good experience in database and application development. The optimal candidate will have a minimum of 1-2 years of experience at an investment bank, investment advisor or associated software vendor and have with experience in front, middle, and back office systems.
Position Responsibilities: (4+ yrs)
- Proactively engage with PMs, Traders, and Analysts to resolve issues and
identify improvement opportunities
- Rollout, setup, and educate end-users on new product implementations
- Provide 2st and 3nd line support for front, middle, back office systems, and
market data
- Work with external vendors’ support teams to resolve technical and content
issues and deliver strategic enhancements
- Assist Development and QA teams, supporting new projects from
requirements gathering through to production
- Setup and monitor automated jobs in a central scheduler; ActiveBatch
- Disciplined use of ticket, issue, and change management systems.
Position Requirements:
- Proactive with excellent communication skills; ively, friendly, sociable
personality
- Strong understanding of Hedge fund trading applications and underlying
infrastructure
- 1-2years of experience working with investment banks, investment advisors
or associated software vendors
- Knowledge of equity and listed products, broad understanding of fixed
income and OTC derivatives
- Applications deployment, administration, and support experience
- Strong troubleshooting and creative problem-solving abilities, including
being able to interpret, understand, and troubleshoot internally developed
systems
- Support development environments using agile methodologies and
production environments within an ITIL framework
- SQL experience across various database implementations, including
MSSQL, MongoDB
- Experience of various scripting technologies, e.g., PowerShell, Python
- Knowledge of basic Linux and Windows operating system administration
- Knowledge of commercial scheduling tools e.g., ActiveBatch
- Experience with the following systems beneficial: Bloomberg/Reuters/Bridge
market data, Flextrade, FactSet, Sentieo, Omgeo Oasys, TT, FXALL, JIRA
Service Desk, ITRS Geneos, Python Flask, Docker, AWS/Cloud
- Escalation support for other regions including evenings and weekends on a
rotational basis
- Relevant college degree
Please share profiles to tag@sagarsoft.in
All the shortlisted candidates will receive details of the interview process on the e-mail id mentioned in their resume.